岗位职责:
This position is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of this hotel and Hilton International.
本职位要求服务人员能为客人提供有效率以及专业的服务,在符合国际希尔顿服务标准的前提下保证向客人提供周到的服务,令客人感到舒适满意。
1. To serve beverages and/or food to the guests in a friendly, courteous and timely and manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the lounge.
礼貌、友好、周到、准时地对客人进行餐饮服务,努力使客人满意。同时,向客人推荐酒水,并进行酒廊的收银。
2. Confidently knowing the beverage menu contents and be able to explain them in detail to guests.
熟悉掌握酒水单并可以自如地向客人做以介绍。
3. based on projections from the daily functions sheet.
保持吧台充足的日常供给,包括酒水、酒具等。
4. Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality.
负责新鲜水果、蔬菜、配菜、果汁等的日常供给。
5. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks suing standard ingredient recipes and practicing prudent portion control. Check guests for proper identification. Detect and act upon guest inebriation as trained. Demonstrate knowledge of liquor laws.
礼貌友好地问候客人,确保客人需要的酒水、酒具等能够符合标准地送到,核查客人的身份,训练有素地察觉到酒醉的客人,了解有关饮酒的法律知识。
任职要求:
1. To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
具有积极合作的精神。以热心的态度对待所有的工作, 并乐于利用一切机会学习技能以便于改进自己的工作的技巧。
2. Must have basic knowledge of food and beverage preparation and service of various alcoholic.
对餐饮和各种酒类有基本的了解;对收银操作初步的了解。
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