Trainee - Front Office(Operator) 实习生 - 前厅部(总机）(实习)

At least 6 month internship至少实习六个月以上Ensure the correct operation of the switchboard for fast and efficienttransferring of internal and external calls.快速高效的转接所有来电。Greets all guests communications with a warm tone, ensuring that theyfeel welcomed and appreciated when contacting the hotel.交流的时候热情的语调和所有宾客问候，让他们觉得受到酒店的欢迎。Answer guest’s inquires over the phone or connect caller to relevantdepartment回答客人的电话询问或者将电话接转至有关部门Responsible for booking and placing of guest long distance callscorrectly.负责准确地登记和接通客人的长途电话。Responsible for placing of guests’ wake-up calls accurately and timely.负责准确及时的为客人提供叫醒服务。