Assistant Banquet Manager 宴会副经理

Primary Responsibilities主要职责
·Be responsible for managing Banquet to deliver an excellent guest service while training talent and working within budgeted guidelines.
·Implement working schedule based on forecast, banquet reservation, group and VIP arrivals.
·Record sales, complaints, solutions and equipment.
·Make recommendations to superior, improve working efficiency and sales so as to increase resources and control cost.
·Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
·Maintain current Hotel information to be able to provide information to guests.
·负责管理宴会厅，为客人提供优质的对客服务，培训人才并在既定指导方针下开展工作。
·根据预测、宴会预订、团体餐的安排及重要宾客的人数来安排工作。
·做好销售、宾客投诉、解决办法及相关设备的记录。
·给领导提出建议，提高工作效率，促进销售，并达到增源节支的目的。
·与所有的酒店客人建立并保持积极的关系。
·了解最新的酒店知识以提供给客人最新信息。
Knowledge and Experience知识和经验
·Good oral and written communication skills
·Min 5-year experience in hotel engineering operation in similar capacity, preferably with international hotel chain.
·Hotel Restaurant Management graduate.
·Associate degree or above.
·Experienced in all aspects of restaurants service.
·良好的口头及书面沟通能力
·至少5年酒店相关运做经验，最好具有国际连锁酒店工作经验
·酒店管理专业毕业
·全日制大专（含）以上学历
·餐饮服务的各方面丰富经验