客房总监Dir-Housekeeping

o Ensures compliance with allhousekeeping policies, standards and procedures.
确保遵守所有的内务政策，标准和程序。
o Understands the importance ofdepartment’s operation on the overall property financial goals and educatesstaff on details as appropriate.
了解部门运作对整体物业财务目标的重要性，并教导员工适当的细节。
o Reviews staffing levels to ensurethe guest service, operational needs and financial objectives are met.
评估员工水平以确保满足客人服务、运营需求和财务目标。
o Obtains list of rooms to be cleanedimmediately and list of prospective check-outs or discharges to prepare workassignments.
获得要立即清理的房间清单和可能的退房或出院清单，以准备工作任务。
o Inventories stock to ensure adequatesupplies.
库存确保充足的供应。
o Supervises an effective inspectionprogram for all guestrooms and public space.
对所有客房和公共空间进行有效的检查。
o Understands the impact ofdepartment’s operations on the overall property financial goals and objectivesand manages to achieve or exceed budgeted goals.
了解部门运作对整体物业财务目标和目标的影响，并设法实现或超过预算目标。
o Ensures all employees have propersupplies, equipment and uniforms.
确保所有员工有适当的用品，设备和制服。
o Communicates areas that needattention to staff and follows up to ensure understanding.
与员工沟通需要关注的领域，并跟踪以确保理解。
o Supervises daily housekeeping shiftoperations and ensures compliance with all housekeeping policies, standards andprocedures.
监督日常客房部轮班操作，确保遵守所有客房部政策、标准和程序。
o Participates in departmentalmeetings and continually communicates a clear and consistent message regardingthe departmental goals to produce desired results.
参加部门会议，并就部门目标不断地传达清晰一致的信息，以达到预期的结果。