Job Duties (including but not limited to):
主要工作职责(包括但不限于以下内容):
1.To provide guests with quality service in line with RosewoodHotel brand standards and ensure service efficiency.
能为客人提供符合瑰丽酒店品牌标准的优质服务并确保服务效率。
2.Proficientin Mircros system and POS booking system.
能够熟练运用Mircros系统和POS预订系统。
3.Ensuretimely update of reservation system information.
保证及时更新预订系统的信息。
4.Properlyhandle reservations according to the situation, be able to communicate with thesupervisor and update the reservation system in a timely manner to ensure therestaurant turnover rate and maximize the benefit.
根据情况妥善处理预订,能够及时与主管进行沟通并更新预订系统,确保餐厅的翻台率,实现效益最大化。
5.Providesatisfactory service to all waiting guests.
为等位的客人提供满意的服务。
6.Greetguests and ensure the accuracy of guest reservation information (includingnumber of diners, special requests, etc.).
迎接客人并保证客人预订信息的准确(包括用餐人数、特殊要求等)。
7.Abilityto promote dishes
有能力对菜品进行促销。
Requirements:
任职资格:
Grooming and conduct are expected to conform to the hotel's professionalimage.
仪容仪表以及行为都要符合酒店的专业形象。
Goodinterpersonal & communication skills.
良好的人际交往和沟通能力。
Ability to workindependently and as a team.
能够独立工作和团队合作。
Experiences 经验要求:
Relevantexperience is preferred.
有相关经验者优先。
其他要求
- 国际联号工作经验:优先
- 国内管理公司经验:优先
- 语言要求:英语-良好,中国普通话-熟练
- 计算机能力:一般
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