客房部领班（主管级）Team Leader - Housekeeping

岗位职责：
1. 确保所有服务员遵循品牌承诺并始终提供优异的对客服务
2.礼貌而高效地处理所有客人和内部的投诉和询问，确保问题得到圆满解决
3.管理储存物品的盘点，确保准确的用品供应
4.指引和协助负责清洁的员工的工作
5.以协助和灵活态度与其他管理层员工密切合作，关注酒店的整体成功和客人满意度
JobDescription:
1. Ensures Housekeeping Attendants deliver the brandpromise and provide exceptional guest service at all times
2. Ensures Housekeeping Attendants also provide excellentservice to internal customers as appropriate
3. Manages inventory of stock to ensureadequate supplies
4. Directs andassists in assigning work to cleaning associates
5. Works closely with other management associate in asupportive and flexible manner, focusing on the overall success of the Hoteland the satisfaction of Hotel guests.