【职位描述】
招聘旅行社方向(散客组)
1.在适当时接待和款待客人来店实地考察
2.建立和保持与固定客人的良好关系
3.礼貌并有效地处理客人和员工的询问,并向上汇报投诉或问题。如果无法立即处理问题,要保证及时跟进处理
4.细心安排销售拜访达到既定目标
5.准备并确保所有的宴会会议订单及时传送给相关部门
Job Description:
1.Entertainsand conducts hotel inspections to clients whenever required
2.Establishesand maintains strong relationship with the established clientele and constantlyexplores into new business opportunities
3.Handlesguest and associate enquiries in a courteous and efficient manner, reportingcomplaints or problems. If no immediatesolution can be found, to ensure that the necessary follow-up is conducted in atimely manner
4.Carefullyplans Sales Calls into defined objectives
5.Preparesand ensures all Events Orders are distributed to concerned department on atimely manner
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