各餐厅服务员 Restaurant Waiter/Waitress

1.确保遵循品牌承诺并始终提供优异的对客服务
2.礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决
3.与客人和同事保持基于良好工作关系的互动接触
4.以支持和灵活的态度与其他员工紧密合作，着眼于整个酒店的成功和酒店客人的满意度
5.根据所定的程序引领客人入座、接受点菜及为客人服务食品及饮料
Job Description:
1.Ensuresthe delivery of brand promise and provides exceptional guest service at alltimes
2.Handlesall guest and internal customer complaints and inquiries in a courteous andefficient manner, following through to make sure problems are resolvedsatisfactorily
3.Maintainspositive guest and colleague interactions with good working relationships
4.Worksclosely with other associates in a supportive and flexible manner, focusing onthe overall success of the hotel and the satisfaction of hotel guests
5.Seats,takes orders and serves food and beverage to guest according to the establishedsequence and procedures