Director of Rooms 房务总监

Primary Responsibilities 主要职责
Manage the Daily Rooms Operations.ProvideGuests’ Experience that Exceed Guests’Expectations.Management and leadership of the Front OfficeTeam.Involvement as a Member of the ExecutiveCommittee.Perform other related duties & special projectsas assigned by the supervisor.
管理房务部日常运营。为客人带来超越期待的入住体验。管理及领导房务部团队。酒店行政委员会职能。随时执行上级分配的其他相关任务或特殊项目。
Knowledge and Experience知识和经验
Bachelor or similar degree from an accredited college or university withmajor work in Tourism/Hotel Management as well as sound training and educationin the international luxury hotel business management.Minimum five (5) years relevantexperience in a managerial position of Front Office/Housekeepingor minimum three (3) years relevant experience in a similar position of RoomsDivision in a renown international hotel brand.Bilingual in Mandarin and English.PMS & Office software knowledge.Budgeting and P&L experiences.Understanding of Revenue Management processes.How to manage guest experience, understands and can use reporting RPS, etc.
酒店管理或相关专业的本科或专科学历，并在国际奢华酒店商务管理方面进行过良好的培训和教育。在知名国际酒店内从事至少五年前厅/客房管理岗位或至少三年房务部类似岗位的经验。优秀的中英文听说读写能力。熟悉并掌握Opera酒店管理系统及各类办公软件。熟悉预算制定和管控损益。了解收益管理。了解如何管理宾客体验系统，并可熟练使用报表工具对其进行分析。