市场销售副总监 Assistant Director of Sales & Marketing

Develops, monitors, and evaluates all Events related objectives, strategies, marketing plan and actions in the Events Sales Department with Sales & Marketing so as to achieve or surpass forecasted revenues.
同市场销售总监一起发展、监督并评估所有与宴会相关的目标、策略，市场营销计划和行动，以能达到或超越收入预算。
Implements the operational standards as per Hyatt Hotels Corporation Operations Manuals, establishing the Hotel as the undisputed trendsetter in Events Sales creativity.
以凯悦酒店集团营运手册为指导，实施与之相符的运作使酒店在宴会销售方面成为具有创造力的潮流引导者。
Constantly reviews and monitors the guest service standards ensuring they meet the Hyatt brand standards and exceed the level of expectation of the market.
持续回顾和监督客人服务标准以确保酒店提供的服务达到凯悦品牌标准和超越市场的期望水平。
Establishes a rapport with guests maintaining effective customer relationships and handles all guest complaints, requests and enquiries on Food, Beverage and service.
与客人建立良好的关系，处理客人的投诉、要求和关于餐饮及服务的咨询。
Personally and frequently verifies that guests are receiving the best possible service.
经常亲自核实客人是否得到了尽可能好的服务。
Spends time in each function / event to ensure that the function / event is managed well by Banquet Service and supporting team and functions to the fullest expectations.
应给与每个活动/宴会相应的关注，以确保其在宴会服务人员及相关的支援队员和活动的协助下，顺利进行并充分满足客人的期望。
Prepares a yearly marketing plan for Events and convention sales, which is the basis of the Food and Beverage Annual Marketing Plan.
为宴会和会议队伍制定一个年度营销计划，为餐饮部年度营销计划的制定打下基础。
Continuously seeks ways to maximise revenues and profits by cross selling and up-selling other facilities and service.
通过拓展销售和升级销售其它设施服务等途径不断地实现收入最大化。
Actively courts and develops sales and marketing activities with key industry partners such as travel agencies, convention organisers.
积极地寻求发展与主要行业合作伙伴的销售营销活动，例如：旅行社和会议组织者。
Ensures that all employees in the Events Sales Department are fully aware of market needs and trends and that their products meet these requirements.
确保所有的宴会销售部员工充分了解市场的需要和趋势，而他们这些产品能满足现有的需要和趋势。
Through hands-on management, supervises closely all Events Sales employees in the performance of their duties in accordance with Policies & Procedures and applicable laws.
通过专人负责管理方式，密切督导所有的宴会销售人员的工作表现是否符合政策程序及相关的法律法规。
【任职要求】
具有会议宴会销售总监工作背景