Banquet Supervisor 宴会主管

岗位职责
Maintain organization of banquet service areas.维护宴会服务区的组织性。
Review menu/service (BEO) with banquet service manager and banquet chef on a daily basis.每天与经理及主厨回顾菜单及服务.Communicate any additional set-up requirements with head houseman and banquet service manager.当有任何变动，需要变换台型、设备时需要和负责的人或经理报告。Coordinate all food requirements with the kitchen, including accurate counts for preparation and plating.与厨房协调所有食品要求，包括配制品和盘子的精确数量。Coordinate all liquor requirements with the beverage manager. Be responsible for maintaining budgeted banquet beverage cost.与酒吧经理协调所有酒水需求。负责控制宴会酒水的成本。Assign work/functions to captains.指挥和分配工作。Directly supervise the work of banquet captains and servers and personally observe the performance of all catering service associates.直接管理监督宴会厅员工的工作及观察所有员工的表现。Directly responsible for the grooming standards and appearance of all catering service associates.负责检查所有员工的仪容仪表。Insure that all schedule catering functions take place on time and according to plan.保证所有宴会都能按计划准时进行。Make personal contact with guests an assist them with any requests.私下接触客人以便帮助他们解决任何要求。Supervise proper tabulation of all banquet checks and be responsible for insuring that all checks are presented to guest for signature.监管所有宴会确认表并负责确认所有表格都附有客人的签名。Prepare or review a critique made of every catering function. All problem areas should be noted and either corrected or a proposed solution should be forwarded to the Director of Event Management.回顾和总结宴会中的不足之处。所有有问题的地方都需记录下来，并把正确的解决方法汇报给宴会统筹部经理。Conduct “pre-function briefings” and attend weekly function meetings.指导班前例会并参加每周的宴会预报会议.Keep copies of all BEO’s, along with beverage requisitions.保留所有宴会活动定单和饮料申请单。Responsible for control and maintenance of all service equipment. Write work orders as necessary.负责控制和维修所有服务仪器、设备，在必要时记录情况。Bring to the attention of the director of catering all materials and equipment that require re-ordering or need to be replaced.告知会务总监哪些材料和设备需要被再预定或替换。Recommend new products and/or methods of operation.推荐新的产品或新的操作方法。
岗位要求
1.熟悉餐饮管理知识，掌握前堂、后堂的工作程序和各岗位职责。
2.熟悉与餐饮相关的法律，法规。
3.有较强的领导能力、组织能力和合作精神，能同各部门做好协调和配合工作，有较高的管理水平和业务水平。
4.善于处理客人投诉，有较强的应变能力、语言表达能力和交际能力，善于处置各类突发事件。