西餐厅经理

·  Effectively manage the restaurant by ensuring the following:
   有效管理餐厅的日常工作，确保日下工作正常进行：
   o    Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
监督部门工作标准和程序手册中列出的各项规范的贯彻执行。
   o    Adhere to opening and closing procedures
遵守开始营业和结束营业的程序。
   o    Adhere to bill paying procedures
遵守规定的结账程序。
   o    Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。
   o    Personally meet and farewell a minimum of 80% of your customers
亲自迎送80%以上的客人。
   o    Encourage and motivate staff to provide optimum service during all shifts
激励在岗员工为客人提供卓越的服务。
·  Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
   与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。
·  Develop and implement Promotions Calendar for F&B products in restaurant
   在餐厅制定和执行餐饮产品促销活动日历。
·  Manage special event concepts
   特别活动的概念管理工作。
·  Anticipate market changes and review operations when necessary
   善于预测市场的变化情况，并在必要时审评运营工作。
·  Conduct competitor analysis
   对竞争对手进行分析。
·  Create positive publicity opportunities
   创造良好的公众宣传机会。
·  Manage customer database and utilize effectively
   管理顾客数据库并有效的加以使用。
·  Up-sell property facilities
   推销酒店的设施。
·   Actively pursue cost saving measures
   积极的实行节约成本的方法。
·   Recycle wherever possible
   尽可能再利用能源。
·   Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
    在竞标过程中与销售经理密切合作争取新的客户；特别是餐饮部门的客户。
·   Manage wage and beverage cost
    管理工资和饮料成本。
·   Forecasting
    进行预测工作。
·   Stock control
   有效的控制存货。
·   Analyse food and beverage statistics through point of sale system
   通过销售点销售系统分析餐饮统计数据。
·  Works with Superior on manpower planning and management needs
   和上级领导一起进行人力规划和管理需求。
·   Works with Superior in the preparation and management of the Department’s budget
   和上级领导一起编制和管理部门预算。
·   Carry out other tasks as directed by your supervisor.
   完成上级交待的其它任务