行李生 Bellman

RESPONSIBILITIES 主要职责
· Ensure that all deliveries for guests and talents are correctly recorded and then delivered to the correct destination in a timely fashion.
确保客人和人才的所有交付都被正确记录，并及时交付到正确的目的地
· Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to guests, under the direction of the Bell Captain.
在主管的指导下，无行李服务时，为客人提供其他帮助
· Ensure that all luggage is delivered immediately as instructed by Reception/Front Office or Concierge and placed in the room to the correct standard.
确保所有行李按照前台/前厅或礼宾部的指示立即交付，并按照正确的标准放置在房间内
· Handle all guest property with extreme care.
非常小心地处理所有客人的财产
· To assist with room changes as directed by the Reception supervisor.
根据接待主管的指示协助进行房间的变更
· Ensure that all long term guest luggage is stored correctly and receipted in the correct manner.
确保所有长期客用行李正确存放和正确签收
REQUIREMENT 岗位要求
· Good level of engagement with guests
良好的对客服务意识
· Good interpersonal skills with ability to communicate with all levels of talents
良好的人际交往能力与沟通能力