RESPONSIBILITIES 职责
· Manage day-to-day operations of In-Room Dining
管理送餐部的日常运作
· Handle complaints and make effective service recovery
处理投诉并采取有效的补救措施
· Ensure standards are being followed in accordance with F&B policies and procedures
确保遵循所有与餐饮部政策和程序一致的标准
· Ensure all talents have full product knowledge
确保所有人才有全面的产品知识
· Regularly inspect food & beverage quality
定期检查食品和酒水质量
QUALIFICATIONS 任职资格
· Degree in Hotel Restaurant Management or equivalent
酒店管理专业毕业或相等学历
· Excellent reading, written and oral proficiency in English
优秀的英语听,说,读,写能力
· Experienced in all aspects of restaurant service
餐饮服务方面经验丰富
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