楼层主管

1、 Inspects all VIP
blockings, occupied VIP rooms and vacant rooms.
检查所有贵宾房和空房。
2、 Instructs Room
Attendants to clean guest rooms in order of priority.
指导客房服务员清洁客房。
3、Makes available
floor linen and cleaning equipment/materials needed for guest rooms.
为客房准备所需要的布草和清洁设备。
4、Checks floor
corridors, service areas, including linen closets, storage room for cleaning
equipment and Room Attendants’ comfort room.
检查楼层走廊、服务区域，包括布草房、储存室。
5、 Checks Room
Attendant’s proper grooming, attire, use of respective name tags; inspects
maid’s carts for completeness of supplies needed for the day’s work
检查客房服务员的装扮、穿着、佩带各自的名牌；检查每天工作需要的推车。
6、Reports to
Executive Housekeeper any irregularities observed on the part of the guests.
向行政管家汇报任何在顾客部分的异常情况。
7、 Builds high morale
and motivation and sound employee relationships.
树立高昂的斗志，并和员工相处融洽。
8、Rates performance
of room attendants.
对客房服务员的表现做出评估。
9、Performs other
duties that may be assigned.
履行其他可能被安排的相关任务。
10、 Always implement
the core values of the hotel. To provide the
best quality service for the guest
始终贯彻酒店的核心价值观，为客人提供最优质的服务。