Welcome Desk Agent/Den - VIP Service Agent 迎宾专员（前台接待）/乐窝-贵宾接待员

Welcome Desk Agent-(Japanese)
迎宾专员-(日语)
Responsiblefor the ongoing operations of the welcome desk, including but not limited toensuring all guests receive a warm and welcoming arrival, quick and efficientcheck-in process, handling guest enquiries and requests, cashiering and foreigncurrency exchange, recognise repeat guests and catering to preferences and theguest’s needs during their experience. Ensure that time is maximised with theguests and minimising time spent away or off-stage. Drive the StarwoodPreferred Guest program and ensure all welcome desk targets are achieved.
参与迎宾部的日常运营，包括但不仅限于热情温暖的欢迎每一位客人，为客人高效办理入住手续，处理客人的查询与要求，负责收银工作及外币兑换业务，熟悉回头客，并在客人入住体验期间满足所有的客人需要。最大程度的保证位于对客区域的工作而减少在后台的时间。积极参与喜达屋优先顾客计划并保证迎宾部门其它目标的完成。
Love the “W” brand and life style, passion with the new market trend, always looking for what’s New, What’s next.
热爱“W”品牌及其生活方式，总是对市场潮流十分敏感。总是寻找新的东西来领导市场。