中餐厅领位

1. Follow hostess opening & closing checklist thoroughly.
完全遵循领位员开档及收档的检查表
2. Check in servers and other associates for uniform.
检查服务员及其他同时的制服
3. Maintain guest flow charts to track number of guests to each station and in order to track volume per hour.
运用客人流量观测表来观测每小时餐厅各个区域的客流量
4. Ensure that the front of the restaurant is always covered.
确保餐厅门口处一直有人
5. Ensure that the front of the restaurant is spotless at all times.
确保餐厅门口处保持整洁
6. Check on every table to ensure that it is clean, spotless and fully setup and that all silverware and glassware is spotless before any guests are seated at the table. In addition, check to ensure that all chairs are free of crumbs and that the carpet is spotless.
在客人入座前，检查每张桌子，确保每张桌子都保持干净.无污点.铺设整齐，所有的玻璃制品和银制品都干净．无污点，确保所有椅子上都无面包屑，地毯无污渍
7. Check on guests to get feedback on the quality of their meals, service, etc. and share any problems that arise immediately—inform supervisor and manager immediately, but try to take care of the problem at once.
获得客人关于他们对于食品质量，服务等方面的信息反馈，即使分享任何发生的问题，立刻告 诉你的主管和经理，并试着在第一时间解决问题
8. Schedule servers for breaks, etc. in conjunction with the supervisor and depending on business volume.
根据餐厅的运营情况，和主管一起协商安排员工休息
9. Pitch in and help in service whenever the need arises.
无论在什么情况下，都要以一种积极的姿态投入到工作中去
10.Have an excellent knowledge about the city, the signals, methods of transportation, etc. in order to be able to converse with customers, give helpful suggestions, etc.
拥有丰富的城市景观及交通方面的知识，为了能更好的为客人提供有用的帮助
11.Have an excellent knowledge about wines and different items on the menu in order to be able to help guests, answer questions, and give other suggestions. 拥有良好的食品酒水知识，为了能更好的回答客人的提问并适当给予一些建议
12.Be thorough in knowledge of the Hotel, services offered, operating hours of all F&B outlets, etc.
拥有良好的食品酒水知识，为了能更好的回答客人的提问并适当给予一些建议
13.Communicate all necessary information to incoming hostess and supervisor, and record all messages in the hostess communication log.
给予新任领位员及新任主管必要的信息，并把所有的留言都记录下来
14. Work with the cashier and relieve cashiers on break.
在收银员离开时，去接替她的工作