Guest Services Officer 宾客服务中心接线员

- 1年以上相关工作经验
- 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量
- 工作自觉主动、负责任
- 性格开朗，能从容应对压力
- 具有良好的团队合作精神，全力支持并协助他人工作
- 出色的沟通及表达能力
- 愿意接受轮班工作
- 英语熟练
- At least 1 year similar working experience
- Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards
- Acts on own initiative and takes responsibility for own work
- Have a bright and cheerful disposition，can contend with pressure
- Has team spirit, willing to provide assistance and helpful
- Has good communication & interpersonal skills
- Accepts to take shift work
- Proficiency in English