§ 负责保留适量的库存,包括客用品、清洁用品、房间印刷品、文具、布草等。
Be responsible for the inventory ofguest supplies, cleaning supplies, printing and stationary for the rooms,linen, etc.
§ 根据财务部的要求进行消耗品和运营设备的盘点。
Carries out inventory-taking of suppliesand operating equipment as required by the Finance Department.
§ 负责检查酒店的鲜花安排。
Be responsible for hotel flowerarrangements.
§ 与灭虫公司和其他有工作关系的公司联络,确保酒店内的灭虫工作顺利进行。
Communicates with and supervise thehotel’s contracted pest-control and other contracted companies to ensure thateffective programmes are instituted and maintained.
n 监控客房和公共区域的清洁。
Oversees the cleanliness of guest roomsand public areas.
n 监控公共和后勤区域,包括员工宿舍区域的清洁。
Oversees the cleanliness of public andback-of-the house areas, including the Employee Residences.
n 与供应商合作为酒店员工提供的制服。
Works with vendors to provide uniformsfor all hotel employees.
n 确保正确的处理丢失及拾获物品。
Ensures the proper handling and controlof lost and found items.
§ 与前厅部经理和客房部助理经理协作,经常性的巡视和全面检查房间和其它房务区域的总体运营情况。
Conducts frequent and thoroughinspections of guest rooms and Rooms areas in general together with the FrontOffice Manager and/or Assistant Managers - Housekeeping.
n 确保准备好每日预抵贵宾房间、特殊要求房间、长住客的房间,并确保房间内放置适当的欢迎赠品。
Works closely with the Front Office andEngineering Departments to block rooms as necessary for maintenance.
n 确保服务符合品牌标准的基本要求,适时提供更多可供选择的品牌服务。
Ensures all company minimum brandstandards have been implemented, and that optional brand standards have beenimplemented where appropriate.
n 协助确保凯悦温情及房务部经典20条的实行。
Assists in ensuring that all Touches ofHyatt and the Rooms Top 20 have been implemented.
n 根据顾客意见调查结果,确保所有改进措施贯彻执行。
Responds to the results of the ConsumerAudit and ensures that the relevant changes are implemented.
n 以协助和灵活的态度与其他管理层员工密切合作,关注酒店的整体成功和客人的满意度。
Works closely with other managementpersonnel in a supportive and flexible manner, focusing on the overall successof the hotel and the satisfaction of hotel guests.
n 发扬“群策群力”的精神,确保客房部员工与其他部门在工作中相互支持、灵活变通。
Ensures Housekeeping Floor valets, TeamLeaders and Attendants are working in a supportive and flexible manner withother departments, in a spirit of “We work through Teams”.
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