1. Conscientiouslyimplement the hotel management policy, do well in the department business tasks.
认真落实酒店管理政策,做好部门营业任务。
2. Followhotel policies, coordinate departments and staff ideology..
遵循酒店各项制度,做好部门协调和员工思想工作。
3. Develop the most effectivemanagers and staff rosters.
制定最有效率的管理者和员工的排班表。
4. Work outannual plan and monthly plan with department manager, lead staff to do theirjob well.
和部门经理制订部门年度计划和月度计划,带领员工做好本职工作。
5. Checkappearance and attendance of shift leader.
检查领班员工仪容仪表和出勤情况。
6. Strengtheninspection supervision, inspection department on duty personnel responsible fordealing with violations of discipline and punishment
加强巡视督导,检查部门当值人员情况负责处理违纪行为以及处罚情况。
7. EnforceMarriott’s 49-point sanitation checklist by having all Banquets inspected on amonthly basis.
执行万豪的49点卫生设备检查表,所有部门每月检查一次。
8. Beresponsible for asset management of all Banquet property & facilities.
有责任管理好宴会厅的所有财产和设施。
9. Conducta preventative maintenance inspection on a monthly basis.
保持每月进行防护维修检查一次。
10. EnforceMarriott’s Principles of Hospitality at all times.
坚持执行所有万豪的待客原则。
11. Make weeklywork arrangement and work out weekly work plan and submit to supervisor forapproval.
做好每个星期工作安排和制订每个星期工作计划并交主管审批。
12. In the workto lead the staff to do, the staff product board completely mobilized.
在工作中要带领员工去做,把员工积板性完全调动起来。
13. Checkhygiene daily and make weekly hygiene completion schedule.
每天检查卫生情况,并制订一周卫生完成表。
14. Work withhr director to develop and implement management training plan for subordinatemanagers and supervisors quarterly.
每季度与人力资源总监一起为下属经理和主管制定和实行管理培训计划。
15. Implementa departmental daily “15 Minutes” training program.
实行部门的每天15分钟培训项目。
16. Deal withdepartment complaints seriously, while considering the best interests of thehotel, appropriately meet the reasonable requirements of guests r.
认真处理部门投诉情况,在考虑酒店利益得到最大保障的同时,适当满足客人的合理要求。
17. Responsiblefor staff management, including hiring, discipline, etc. together with banquethall manager.
负责与宴会厅经理一起进行员工管理,包括雇佣、训诫等。
18. Take thelead in timely communication with guests, strengthen communication betweenstaff and guests to enhance hotel reputation.
带头做好与客人及时沟通,加强员工与客人之间的沟通来加大酒店声誉度
19. Assistbanquet Hall manager in all financial and billing procedures for the banquethall
协助宴会厅经理负责宴会厅所有的财务和帐单的处理程序。
20. When onduty, do not leave without reason, emergency or major problem, can not dealwith the report to the banquet hall manager.
当值时不能无故离开,突发或重大问题,处理不了是要即使汇报宴会厅经理。
21. Coordinate with departments to increase work efforts. Foreman's job responsibilities.
和部门做好协调关系,来加大工作力度.领班工作职责。
22. Work everyday to master the activity information and 7 days of booking, and make variouswork arrangements and plans.
每天上班掌握当天活动信息以及7天预定情况,并做好各项工作安排和计划。
23. Checkwhether all the work is in place before the activity, if not, timely supplementthe site to ensure the smooth progress of the activity.
活动前检查各项工作是否到位,如没有要及时补充现场,保证活动顺利进行。
24. Check thefacilities and equipment of the department, and report for repair in time toensure the normal operation of the restaurant
检查部门设施设备情况,如有情况应及时报修保证餐厅正常营业
25. Understandthe relevant laws and regulations stipulated in the Food Hygiene Safety Law.
了解《食品卫生安全法》规定的相关法律法规。
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