中餐厅主管

To do whatever it takes to
provide exceptional service for our customers and to strive for excellence to
achieve customer satisfaction.
无论作什么，都是为了向客人提供优良的服务，使顾客满意。
To adhere to the three steps
of service to all our guests:
为顾客服务的三个步骤：
1.
A
warm and sincere greeting. Use the guest name, if and when possible.
真诚热情的问候，尽可能使用顾客的名字。
2.
Anticipation
and compliance with guest needs.
预计并满足顾客的需要。
3.
Fond
farewell. Give them a warm good-bye and use their name, if and when possible
礼貌地道别，尽可能使用顾客的名字和他们说再见。
To assist the Restaurant
Manager in the day to day operations of the restaurant in such a manner as to
maximize revenues and minimize costs with particular attention to complete
guest satisfaction, associate welfare, and profit margins.
协助经理负责餐厅每天的运营，努力降低成本、提高收入、特别是要使顾客满意、员工满意和使利润最大化。