前厅副总监 Assistant Director, Front Office

Job Summary
职位简述
Assisting Director of Front Office managing a smooth day to day operations of Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with high quality of service while maximizing room revenue, productivity, efficiency and meanwhile developing all direct reports and colleagues skills and competencies.
在友好、高效和礼貌的工作方式下协助前厅总监管理前厅部日常运营，给所有的客人提供高质量的服务的同时最大限度地提高客房收入，生产力，效率，与此同时，发展所有直接报告和同事的技能和能力 。
Key Duties and Responsibilities
主要义务和职责
Effectively communicate with Director, Front Office to ensure aligning strategic plans and implementation of priorities.
有效的和前厅总监沟通，理解部门战略计划和实施。提高部门效率
Strategic planning and execution to enhance productivity, and efficiency throughout the assigned departments.
战略规划和执行，以提高整个部门的效率
Ensure all colleagues are aware of all departmental objectives, Brand Wisdom targets, and LQA standards and are kept
informed of performance results.
确保所有员工了解各部门的目标, 例如惠评网的目标，和LQA的标准，及时了解绩效结果
Ensure all colleagues are following ‘Resort Grooming Standards’ which reflects on brand image
确保所有员工遵守酒店仪容仪表标准”体现了品牌形象
Ensure all guests are receiving and assisted with high level of service in an efficient, warm and professional manner by all
colleagues.
保证所有客人都接收并服务客人以高效的服务水平高，所有的同事们都有热情和专业的态度
Skills, Experience & Educational Requirements
技能、经验和教育要求
Strong interpersonal and leadership skills
良好的人际关系和领导能力
High level of adaptability and self-motivation
高水平的适应性和自我激励
Strong administrative skills
很强的管理能力.
Communication skills
沟通技巧
Rooms Operation background in medium or large sized hotel/resort
在中型或大型酒店/度假村的工作经验