1.Assist Standards & Procedures, in keeping with the hotel policies and procedures
协助按照饭店的标准程序制定服务标准及规则
2.Ensure all the staff carry out the tasks according to the SOP
确保员工按照标准与程序完成任务
3.The incumbent will initiate systems and procedures to meet and if possible exceed guest’s expectations
遵守饭店的规章制度及令客人满意计划,推广相关系统的程序知识以尽可能的超越客人期望
4.Assist with the management of cash handling procedures and banking procedures
协助管理现金的兑付和每日的结帐工作
5.Assist with the management of cash handling procedures and banking procedures
协助管理现金的兑付和每日的结帐工作
6.Implement appropriate management practices that provide staff motivation and communication
实施合适的管理方式给予员工动力和沟通
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