EF.Service Agent 行政楼层接待

Position Summary职位概述:
Greets and registers guests , providing prompt and courteous service . Checks guests out of the hotel . Resolves guest challenges throughout their stay in our hotel . Upgrades promotes hotel services amenities and upsells products to the guests .
热情友好的问候客人，确保提供高效一致的服务。对入住期间的各种需求和问题予以快速解决，销售酒店各项产品确保利润最大化。
Specific Job Knowledge, Skill and Ability工作技能技巧要求：
1.Considerable skill in the use of a calculator to perform moderately complex mathematical calculations without error . 
能运用计算器材准确无误的进行各种数据运算。
2.Ability to read, Listen and communicate effectively in English, both verbally and in writing .
能用英语有效的倾听和进行沟通。 
3.Ability to access and accurately input information using a moderately complex computer system .
熟练操作酒店电脑系统。