The Role 岗位职责:
1. Set up guest preference in the villa per Trace Report before guest arrival.
跟进客人喜好,在客人入住前在房间内设置好客人喜好物品。
2. Set up welcome amenity before guest arrival.
客人入住前在房间内设置好欢迎备品。
3. Provide shoes shine service when have guest request.
客人需求时,为客人提供擦鞋服务。
4. To be responsible for the subscription of the rooms department needed to purchase items and record.
负责对房务部所需采购物品的申购以及记录。
5. According to the floor supervisor's signature item requisition, regular guest supplies and cleaning equipment distribution to the floor. At the same time need to be carefully checked items whether comply with the provisions of the equipped with the amount needed for floor.
根据楼层主管签字确认的物品领料单,定期将客用品与清洁用具分发至楼层。同时需认真核对楼层所需物品是否符合配备量的规定。
6. Responsible for the safekeeping of rooms department store items and items of health order warehouse clean and maintain.
负责对房务部库房物品的保管以及库房物品卫生秩序的清洁以及保持。
7. Responsible for housekeeping department weekly, monthly, annual inventory checking items as well as to the physical inventory of the project and document.负责对房务部物品的周、月度、年度盘点工作以及对盘点项目的造册与建档。
8. Regularly check warehouse and drinks and other food overdue situation room, according to the expiration date, change drinks for two months in advance, corresponding instructions report issued at the same time, to facilitate departments allocate, in order to achieve the purpose of saving.定期检查库房以及房间酒水等食品类过期情况,根据过期日期,提前两个月对酒水进行更换,同时出具相应的说明报告,便于部门之间调配,以达到节约的目的。
9. Responsible for housekeeping department items of various points out, check and accept.负责房务部各点的物品发放、验收。
10. Be responsible for the department to purchase goods receiving, every time replenish stock, must check, check, check finished, the day all credit archive, check the quality and quantity. Recording project, specification, unit price, quantity, sign the handlers.负责部门采购物品的收货工作,每次进货,必须当天检查、核对、清点完毕,全部入账存档,把好质量关,数量关。记录项目、规格、单价、数量、经手人签字。
11. Actively cooperate with department manager, completes the department cost control of the item.
主动配合部门管理人员,做好部门物品的成本控制。
12. Finish other works assigned by leaders.
完成上级安排的其他工作。
Talent Profile 能力&技能需求:
Acquire working experience in hotel/resort(preferably luxury brands).
拥有酒店工作经验(特别是奢华品牌的酒店)。
Have professional training in hospitality industry.
接受过酒店专业的培训。
Able to communicate in Mandarin or English fluently.
能够流畅的使用普通话或英语进行对话。
Having good communication skills.
良好的沟通能力。
Able to operate basic computer skills.
正确应用基本电脑系统。
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-良好
- 计算机能力:良好
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