销售经理

1.Provide supervision of job functions assigned to staff members and check the effectiveness to each staff when completed
指导每一位下属的工作，分派任务并检查完成的情况。
2.Make sure all booking orders (banquet/meetings) are correctly instructed for effective communication between sales and banquet operation
确认所有的预定单（包括宴会与会议）被准确无误地在销售部与宴会之间进行沟通并生效。
3.Ensure all incoming correspondence and telephone enquiries are handled with efficiency and great care to build up a pleasant working relationship
保证对所有的来信和电话询问都进行有效的处理,建立一种令人愉快的工作关系。
4.Keep clients advised of latest information regarding hotel’s development
记录客户对于酒店发展的建议和最新的信息。
5.To know clearly the hotel objectives and sales target set for his/her area of responsibilities breakdown into weekly, monthly and yearly target set forth in the sales plan
清楚地了解其分管区域的销售目标，并预先在销售计划中将其按年/月/周的目标进行细分。
6.Represents the hotel and participate in domestic and international sales activities
代表酒店参与国内外各项销售活动。
7.Constant customer contact directed towards existing customers and potential customers
同时与现有客户和潜在客户保持经常联系。
8.To plan sales coverage of area/territory assigned in the most effective manner.
以最有效的方式划分销售区域
9.Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interview
履行客户关系管理的职责，通过完成计划周详的客户拜访实现销售目标。
10.To provide after-sales service in particular to ensure all guest complaints are taken seriously and discussed with respective department when necessary
提供售后服务，确保认真对待所有投诉，在必要时与相关部门进行沟通
11.Interact and attend to guest request,concerns and feedback in a professional manner.
以专业的方式与客人互动，关注他们的需求及反馈
12.To answer and respond promptly to all correspondence and inquiry from customer and prospect within the time limit set according to policy & procedure
按政策在规定时间内迅速回复客人要求
13.Entertain to build rapport with potential customers and to obtain future leads for the Hotel.
保持与潜在客户的联系沟通以期将来使其成为酒店真正的客户
14.Participate in daily, weekly and monthly sales meeting to update Director of Sales on the activities of each accounts and market trends.
参加销售例会 就客户动向及市场走势销售与市场总监进行沟通，及时更新