Duties & Responsibilities:
职责义务:
Ensure to achieve the monthly and annual personal target and the outlet’s revenue.
确保完成月度和年度的个人目标和餐厅收入。
Prepare annual marketing plan with members of the department, as a base of annual marketing plan of RB&E Dept.
与部门成员一起制定年度营销计划,作为RB&E部门年度营销计划的基础。
Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
以礼貌和高效的方式处理所有客人和内部客户的投诉和询问,确保问题得到满意的解决。
Maintain positive guest and colleague interactions with good working relationships.
与客人和同事积极互动, 保持良好的工作关系。
Personally and frequently verify that guests at Niccolo Kitchen are receiving the best possible service.
亲自和频繁地确认欣厨的客人正在接受最好的服务。
Work closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
以支持和灵活的方式与其他餐厅经理紧密合作,关注酒店整体的成功和客人的满意度。
Qualification:
任职资格:
At least 2 years working experience on the same position.
不少于2年同等职位工作经验。
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