Duties & Responsibilities:
职责义务:
Become familiar with any assigned sales file, review proposal, and discuss profile on group with the appropriate sales personnel.
熟悉任何分配销售文件,审查报价,并与适当的销售人员讨论团体的信息。
Contact the client /meeting planner by phone to introduce and follow up with a letter.
打电话与客户/会议企划者交流并且以书面的形式进行追踪。
Customize selling approach to the client’s / meeting planner’s needs to maximize sales.
为了把销售量最大化,需要有不同的客户/会议企划者的方案。
Specialize Food and Beverage programs by tailoring to fit client’s needs.
为客户提供相应的餐饮配套。
Always ready to anticipate client and guest needs well in advance.
一直会提前把客户的需求放在首位。
Use only hotel approved vendors.
只使用酒店批准的客户群体。
Acts as a liaison between client / meeting planner and all hotel operations department.
能有效地联络客户/会议企划者与酒店运行部门的配合。
Always maintain a professional image both in appearance/attire and conduct when dealing with the client/meeting planner and fellow hotel employees.
在与客户的交流中能一直保持专业的形象,不管在外表或言行举止。
Demonstrate appropriate timeliness in preparing contract to client/meeting planner within 48 hours.
能在48小时内,准备合同给客户/会议企划者。
Return all phone calls the same day.
在当天回复所有来电。
Prepare all BEOs and Group Resumes no later than 07 days prior to the group’s arrival.
准备好所有宴会编排表,团的资料在团队达到七天之前。
Ensure all information is detailed, correct and all billing arrangements are specified.
确保所有信息的详细,所有记账的精准。
Adhere to mandatory attend the weekly Resume Meeting when a group is in-house.
坚持强制参加每周的团体会议。
Meet or exceed monthly Catering Forecast.
达到或者超出每个月的宴会预算。
Qualification:
任职资格:
Good at English both speaking and writing
擅长英文口语和书写。
Minimum 1 year international hotel experience in sales and marketing
至少一年年国际品牌酒店市场销售部经验。
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-良好
- 计算机能力:良好
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