餐厅服务员 RB&E Attendant

Duties & Responsibilities:
职责义务：
Ensure the delivery of brand promise and provide exceptional guest service at all times.
确保遵循品牌承诺并始终提供优异的对客服务。
Present menu to guest, answer guest inquiries and offer food, beverage and service suggestion.
向客人呈送菜单，回答客人问询并为客人提供关于食品、饮料及服务的建议根据部门营运指南。
Ensure all food and beverage items, equipment and other facilities are maintained according to department operation manual.
要求确保部门内所有餐饮物品、设备和其他设施得到妥善保管和维护。
Report all difficulties and problems to captain, supervisor or assistant manager, having them follow through to make sure problems are resolved satisfactorily.
向餐厅领班、主管/副理报告所有困难及问题，以便解决和跟进。
Understand and strictly adhere to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety.
理解并严格遵守员工手册中的规章制度以及涉及到消防、卫生、健康和安全的酒店政策。
Strictly adhere to all policies and procedures issued by the Finance with regard to cashiering and cash handling.
严格遵守财务部发出的关于收银及现金处理的政策和程序。
Attend training sessions and meetings as and when required.
需要时参加培训课程和会议。
Hotel restaurants include：
酒店餐厅包含：
1. Yue Hin Restaurant 玥轩中餐厅
2. Niccolo Kitchen 欣厨西餐厅
3. The Bar 酒廊
4. The Tea Lounge 悦廊大堂吧
5. Banquet 宴会厅
Qualification：
任职资格：
High School graduate or above.
高中及以上学历。
Flexibility and service orientation.
灵活处事，具有服务导向性。