前台接待员 Guest Service Agent

Duties & Responsibilities：
职责义务：
Provide warm, friendly and efficient check-in for arriving guests, completing all hotel check-in procedures, with appropriate room allocation, paying special attention to any special room requests from guests.
为预到的客人热情、友好、高效的办理入住，合理分配房间并完成所有入住手续，需要关注有特殊房间要求的客人。
Hotel Tour for all the Patrons of the hotel if necessary.
在必要的时候引导客人参观酒店。
Perform accurate shift audit balance to ensure all postings have been balanced and all backup document and completed forms with authorizing signatures are attached and submitted for night auditor's night balance and check.
每个班次平账准确，确保每笔抛帐正确并有支持的账单，完成的账单需有相关授权签字，每一笔帐单都应该投帐，以备夜审检查。
Completed other duties as assigned.
完成指定的其他工作。
Qualification：
任职资格：
Minimum 3 years' college education.
大学专科学历。
Good command of communication and coordination.
良好的人际关系和沟通技巧。
Good written and oral English proficiency, possess good interpersonal and guest contact skills, able to lead by example with leadership and motivating abilities, able to communicate well with all levels.
良好的英语写作与口语能力，有良好的人际关系和与客人的沟通能力，有很好的领导和激励能力。
Flexibility and commitment to continuous learning.
能够灵活处事，致力于不断学习。
Be honesty and strong service sense.
为人坦诚正直，较强服务技巧。