Chief Concierge 礼宾部经理

The Chief Concierge for the DMH property is responsible for creating a welcoming and memorable guest experience, by providing a level of service unmatched and manages the hiring, training and empowering of employees who provide dynamic professionalism. This position oversees and ensures the full application of performance of VIP concierge, as well as the daily operations of the VIP registration areas. All duties are to be performed in accordance with departmental and DMH property policies, practices and procedures.酒店首席礼宾司主要负责为客人创造热情、难以忘怀的体验；雇佣、培训和管理部门员工，使其能够拥有活力的专业素质，为客人提供无可比拟的服务。礼宾司监督和确保VIP的各项需求得以充分解决，以及VIP入住办理的运作。所欲职责需与酒店、部门各项政策、惯例和程序相一致，同时其职责也需符合酒店的工作运行结构和远景目标。