Hostess - LAGO 特色餐厅领位

• Knowledgeable and responsible for all outlets related systems to include (POS, payroll management, work orders, cashiering and Table management)
充分了解和熟知并负责相关部门的后台运营系统（POS终端，薪资管理，工作指令，收银账户操作和餐桌管理）
•Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following , through to make sure problems are resolved satisfactorily.
礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
与客人和同事保持基于良好工作关系的互动接触。
• Maintains positive guest and colleague interactions with good working relationships.
与客人建立并保持良好的客户关系。
• Deliver high quality service to guests
向客人传递高水平服务
• Ensure guest needs and reasonable requests are met
确保客人的需求和合理要求被满足
• Assist in preparing Outlet for Service
协助餐厅服务的准备工作
• Complete and maintain reservations in system
填写和录入预订系统
• Take and record reservations
接收和记录预订
• Assist in preparing Outlet for Service
协助餐厅服务的准备工作