Welcome Desk Agent 迎宾专员（前台接待）

Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
认知和欢迎每一位客人，微笑，目光接触，用客人的名字友好的问候。
Address guests' service needs in a professional, positive, and timely manner.
积极，专业，及时地处理客人的服务需求。
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
预见客人的需求，包括聆听、观察客人、询问客人，并且及时地满足客人的需求。
Access all function of computer system according to established procedures and standards.
根据政策和标准，使用电脑系统的全部功能。
Experience working in a luxury or lifestyle-related business/environment would be a highly positive attribute.
有相关奢华或引领时髦潮流的环境中的工作经验者优先。
Basic Computer Skills - Uses basic computer hardware and software (e.g., Microsoft PPT，Word, Excel etc.).
使用电脑的技能-能够使用办公软件如PPT，Word，Excel等等。
Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
数据分析推理-迅速和准确地分析数据来处理工作相关的事务。