Event Executive 宴会统筹主任

1. Contacts customer by phone forintroduction within 24 hours reconfirms details of program. Sends letter ofintroduction, explaining role and benefits of Event Manager.
在24小时内和客人通过电话介绍情况，确认宴会细节。并以信件的形式介绍和解释本酒店宴会统筹的优势。
2.Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
在活动阶段问候客户，并将细节交给活动运营团队执行。
3.Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
确保账单的准确性，并在处理最终账单前与客户进行账单审核。
4.Manages group room blocks and meeting space for average to large-sized assigned groups.
管理平均分配给大型团队的团队房间和会议空间。
5.Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
在活动过程中（活动前、活动中、活动后），作为现场销售人员和客户之间的联络人。
6.Participates in customer site inspections and assists with the sales process as necessary.
参与客户现场检查，必要时协助销售流程。
7.Coordinates and communicates event details both verbally and in writing to the customer and property operations.
以口头和书面的方式协调和沟通活动细节给客户和物业部门。
8.Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
在所有部门会议上强调客户满意度，并注重持续改进。
9.Consult with customers in order to determineobjectives and requirements for events such as meetings, conferences, andconventions.
与客户协商，以确定会议、大型会议和会议等活动的目标和要求。
10.Greets customer at start of event on property, and remains available to customer during the course of the event. Coordinates with operation departments to solve problems and/ or suggest alternatives to previous arrangements.
在宴会开始前接待客人和在宴会过程中给客人提供方便。配合操作部门解决问题和建议替代前面的安排。
11.Managing all details of the event including food and beverage, meeting specifications, audio visual, room block, deposit follow up, and VIP requests. Up sells during event planning to increase revenue. Confirms receipt of all signed documents from customer.
安排所有的细节，包括餐饮，会议规格，影音室，房间预订，后面的预存款和VIP的要求。高质量的销售在宴会统筹中增加收入。从客户那里确认收到已签好的文件。