Welcome Desk Coach 迎宾督导（前台主管）

Complete designated cashier and closingreports in Opera system. Review shift logs/daily memo books and documentpertinent information in logbooks. Process all guest check-ins by confirmingreservations in computer system, verifying guest identity, requesting form ofpayment, assigning room, and activating and issuing room key. Sell aroom/accommodation to guests without reservations based on availability. Ensurerates match market codes and that any exceptions are documented. Ensure checksthat come from outlets (e.g., Health Club, Retail Shop) are scanned and chargedto room.
在酒店管理系统Opera中完成收银和结账程序，查看和记录当班所有注意事项。为客人办理入住、退房和调账等手续。确保房费和市场代码一致，如果有任何的不一致，保证有相关的解释和文件支持。确保来自商店（健身房、零售店）的水单正确录入客人账单。
Speak to guests and co-workers usingclear, appropriate and professional language.
用清晰，合适，专业的语言和客人同事沟通。
Experienceworking in a luxury or lifestyle-related business/environment would be a highlypositive attribute.
有相关奢华或引领时髦潮流的环境中的工作经验者优先。
Fulltime diploma graduate preferred.
全日制专科毕业优先。