迎宾前台经理Welcome Desk Manager

1.Assists the Director of Welcome orAssistant Welcome Manager in administering Welcome Desk functions andsupervising talent on a daily basis. Position directs and works with managersand talents to carry out procedures ensuring an efficient check in and checkout process. Ensures guest and employee satisfaction and maximizes thefinancial performance of the department.
协助迎宾总监或迎宾副经理监督管理英才每日的日常工作并履行迎宾台应有的职能。该职位主要是指导并和其他经理及英才一起共同为宾客完成高效快捷的入住和退房手续。确保我们的宾客和英才满意，并体现部门的价值所在。
2.Utilizes interpersonal and communicationskills to lead, influence, and encourage others; advocates soundfinancial/business decision making; demonstrates honesty/integrity; leads byexample.
利用人际关系和有效的沟通技巧来引导、影响和鼓励他人；倡导健全的财务/业务决策；以身作则表现出诚实/正直。
3.Encourages and builds mutual trust,respect, and cooperation among talents.
鼓励和建立英才之间的相互信任、尊重和合作。
4.Manages day-to-day operations, ensuringthe quality, standards and meeting the expectations of the customers on a dailybasis.
管理日常运营，确保每天的服务质量和标准达到客户的期望。
5.Develops specific goals and plans toprioritize, organize, and accomplish work.
制定具体的目标和计划，根据计划优化地组织工作以完成目标。