Assists the Director of Welcome/Welcome Manager in administering Welcome areas functions and supervising talent on a daily basis. Welcome areas include but not limited to Whatever Whenever, Welcome Desk, Welcome Ambassador, Guest Loyalty and Wired. Position directs and works with managers and talents to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
协助迎宾总监/迎宾经理管理监督英才日常工作并履行迎宾部应有的职能。迎宾部区域包括随时随需、迎宾台、礼宾、宾客关系和商务中心。该职位主要是指导并和其他经理及英才一起共同为客人完成高效快捷的入住和退房手续。确保我们的客人和英才满意,并最大化的体现部门的价值所在。
Experience working in a luxury or lifestyle-related business/environment would be a highly positive attribute.
有相关奢华或引领时髦潮流的环境中的工作经验者优先。
Encourages and builds mutual trust, respect, and cooperation among talents.
鼓励和建立英才之间的相互信任、尊重和合作。
Supervises and manages talents. Manages all day-to-day operations. Understands talent positions well enough to perform duties in employees' absence.
监督和管理英才,管理所有日常运营。熟知英才的岗位职责,在他们缺勤时履行职责。
Basic Computer Skills - Uses basic computer hardware and software (e.g., Microsoft PPT,Word, Excel etc.).
使用电脑的技能-能够使用办公软件如PPT,Word,Excel等等。
Communicates and writes with fluency in English and Mandarin.
能够流利使用英文和普通话以书面和口头进行沟通。
其他要求
- 国际联号工作经验:优先
- 国内管理公司经验:优先
- 计算机能力:熟练
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