大堂吧主管 F&B Service Team Leader

Motivate staff on duty to provide excellent service to guests
激励在岗员工为客人提供卓越的服务
Exchange ideas and guest suggestions with chef and food & Beverage Manager to reflect current guest situation
与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况
Conduct effective shift briefings to ensure all staff are aware of VIPs, special events, daily specials, with emphasis on promoting certain products, etc
有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等
Manage customer database and use it effectively
管理顾客数据库并有效的加以使用
Talk to guests as they order, discover their preferences, and build rapport
在客人点餐时与客人交谈，发现客人的喜好，同时建立友善的关系
Manages all aspects of the hotel restaurant service function. Ensure compliance with service specifications and operational procedures
管理酒店餐厅服务职能的各方面工作。确保符合服务规范和运营程序
At least 2 years or above relevant working experience, international hotel experience is preferred
具有至少2年或以上相关工作经验，国际联号酒店经验优先考虑
Problem solving, reasoning, advocacy, organization and training skills
具有解决问题，推理，号召，组织和培训能力
Have the ability to lead
具有领导能力