Asst. Chinese Restaurant Manager 中餐厅副经理

MAJOR FUNCTION 主要功能:
Todo whatever it takes to provide exceptional service for our customers and tostrive for excellence to achieve customer satisfaction.
无论作什么,都是为了向客人提供优良的服务，使顾客满意。
Toadhere to the three steps of service to all our guests:
为顾客服务的三个步骤:
A warm and sincere greeting. Use the guest name, if and when possible.
真诚热情的问候，尽可能使用顾客的名字。
Anticipation and compliance with guest needs.
预计并满足顾客的需要。
Fond farewell. Give them a warm good-bye and use their name, if and when possible
礼貌的道别，尽可能使用顾客的名字和他们说再见。
To assist theRestaurant Manager in the day to day operations of the restaurant in such amanner as to maximize revenues and minimize costs with particular attention tocomplete guest satisfaction, associate welfare, and profit margins.
协助经理负责餐厅每天的运营，努力降低成本、提高收入、特别是要使顾客满意、员工满意。
SPECIFIC DUTIES工作任務 :
OPERATIONS 运营
1.Assist in the preparation of the yearly department budgetby using history & forecasting techniques to develop an aggressive budgetthat reflects the achievable capabilities.
通过的回顾历史记录和预测的方法协助准备部门年度预算，有助于发展部门收入的预算目标。
2.Assist in accurately forecasting business demands to ensureefficient staffing & food production.
协助精确预测商业需求确保员工安置及食品制作。
3.Ensure the awareness & enforcement of all Marriott \ Renaissance S.O.P.’s & Property L.S.O.P.’s.
确保了解并执行万豪的SOP和酒店的LSOP原则。
4.Enforce operational Standards that are periodicallyreviewed & updated.
确保运营标准的周期性回顾与更新。
5.Be responsible for maintaining outlet safety and sanitationstandards at all times.
始终确保部门的安全和卫生标准。
6.Enforce Marriott’s 70-point sanitation checklist by having all outlets inspectedon a monthly basis.
执行万豪的70条卫生标准，每月对部门进行检查。
7.Be responsible for asset management of all outlet propertyand facilities.
负责本部门的所有固定资产和流动资产。
8.Conduct a preventative maintenance inspection on a weekly basis.
做好每月预防性的维修检查。
9.Enforce Marriott’s Principles of Hospitality at all times.
始终贯彻万豪热情好客的原则。
10.Above all, to lead by example through a “hands on” approachto motivate our associates to excel.
要成为员工的榜样、深入到员工之中去引导员工取得成功。