Assume completeresponsibility for learning from initial orientation and training programsconducted when joining the sales team by the Director of S&M andall sales associates.
在市场销售总监和其他销售同事的协助下完成初次入职和培训项目。
Constantlygather, understand and apply the knowledge of food, beverage, technicalequipment and inter-departmental procedures to the sales and planning processwith the client.
为销售收集,应用于食品,酒水,技术装备和不同部门间的程序知识,以优化与客人的沟通流程。
Maintain anup-to-date planning information portfolio for easy reference in the sales andplanning process.
维持更新各类计划信息,以便为销售和计划流程作参考。
Effectivelyrepresent the Hotel in all telephone, written and personal contacts withpotential, past and current clients with warm and friendly guest contact, anever-present willingness to assist, and especially an obvious desire to welcomeclient business to the hotel.
有效的通过电话,书写,个人联系向潜在的,过去的,现在的客户使用温暖友好的客户联系方式展现酒店,并始终体现出愿意帮助以及欢迎顾客生意的期望。
Prepare allinformation-sharing communiqués to the client and to other hotel departments preciselyand thoroughly and update that information on a timely basis.
为客人以及酒店其他部门准备信息共享,并确保信息及时更新。
Assume responsibility for all finalpreparations prior to the event and on the day of the event to ensure clientsatisfaction in line with the details of the planning process.
全面承担会议会议前期准备,并在活动当天确保客户对计划的细节的满意度。
Complete allreports on a timely basis as requested by the Director of S&M.
及时完成所有的市场销售总监需要的报告。
Maintain orderlyevent files recording all vital information on proper departmental forms shouldanother team member be called upon to assist or should an issue following theevent need to be substantiated.
维持有序的将文件的所有重要信息记录在合适的部门表格中,便于其他团队成员被要求帮助时或有问题需要跟进时使用。
Bid a fondfarewell to all event clients with a personalized letter of appreciation andcomplete follow up on all outstanding balances.
为所有会议客户并制定个性的感谢信,以及完成所有尾款的支付。
Cross Sell otherKempinski Hotels as appropriate.
合适的交叉销售其他凯宾斯基酒店。
Live and achievethe Kempinski Sales Vision.
实现凯宾斯基销售愿景。
Follow up allenquiries within 24 hours of receipt and trace and follow up all past,potential and current client files on a regular basis.
24小时内跟进所有询价,在现有的信息基础上,有效追踪和跟进所有过去的、潜在的和现有的客户资源。
Follow alldepartment guidelines on the outlining and collection of advance deposits andfinal payments OR the clear arrangements for credit accounts with the CreditManager.
根据酒店预付款以及尾款支付的规章制度与信贷经理共同完成信用账户的清账。
Assist otherprofessional sales team members with overall team efforts to secure businessand to produce all events to meet the expressed wishes and expectations of theclient.
协助专业销售团队的整体工作,以确保产品、服务及流程能够符合客人的需求。
Meet and exceedpersonal monthly, quarterly and/or annual sales goals and to assume partialresponsibility for the creation of those goals.
完成并超越个人月度、季度或者年度销售目标。
Focus allpersonal sales efforts on one specific Market Segment as agreed up by theentire sales team plus minor efforts on the wide range of other market segmentsbeing pursued by the team.
将目标集中于销售团队确认的单个细分市场,并对其他相关细分市场关注。
其他要求
- 国际联号工作经验:优先
- 年龄要求:22-28岁
- 语言要求:英语-良好,中国普通话-熟练
- 计算机能力:熟练
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