l Update training notice board with all information on “what is happening in and outside hotel” and training information.
负责更新培训告示牌上的信息,发布“店内、外最新消息”和培训信息。
l Assist all departmental trainers if necessary with their training.
必要时协助部门培训者培训。
l Co-ordinate training library.
协调培训图书馆的使用。
l Maintain training room in good condition.
确保培训教室保持良好状态。
l Responsible for training facilities.
负责培训设备。
l Co-ordinate training plan and training report.
协调培训计划和培训报告。
l Ensure all associates are informed of their training schedule.
确保所有员工被及时告知培训日程和安排。
l Prepare training materials.
准备培训用相关资料。
l Assist to organize reward and certification programs.
协助组织授奖和证书颁发活动。
l Keep records of each individual associate on every training he/she attended of the hotel in the HR system.
保留每位员工的培训记录。
l Assist in creating competitions or projects to sharpen skills and knowledge.
协助发起竞赛或活动来提高、强化技能和知识。
l Assist in coordinating departmental cross-training.
协助协调部门间交叉培训。
l Implement training function and conduct training programs which are certified by L&D Manager.
经培训与经理认可,主持部分培训课程。
l Maintain hotel training records for legislative on a regular basis.
确保酒店培训记录日常化,规范化。
l Implement tools and services to ensure training and development programs meet the hotel’s objectives.
贯彻标准和相应服务保证培训和发展符合酒店实际情况和需求。
l Assist implementing methods for evaluating cost-effectiveness of training programs.
协助贯彻衡量培训结果的成本-收益分析方法。
l Assist in purchasing stock/inventory according to purchasing procedures and specifications.
协助按照采购程序号明细单进行采购和库存。
l Co-ordinate associate training and development using the WHM Human Resources Management System.
使用“九龙仓酒店集团人力资源管理系统”协调员工培训和发展。
l Update training notice board with all information on “what is happening in and outside hotel” and training information.
更新培训告示栏上所有关于饭店内部及外部的新消息和培训信息。
l Assist with the planning and delivery of Orientation Program.
协助计划和实施新员工入职培训。
l Be aware of duty of care and adhere to occupational health and safety legislation, policies and procedures.
强调保养职责,遵守工作区健康安全法规,政策和程序。
l Ensure a high level of cleaning is maintained in work area.
保持工作区域的高度整洁。
l Maintain personal presentation to hotel and WHM standards.
个人表现达到酒店和九龙仓酒店集团标准。
l Demonstrate professional attitude and behavior at all times.
随时表现出专业的职业态度和行为
l Abide by the WHM Code of Business Conduct.
遵守九龙仓酒店集团为准则。
l Abide by the Hotel Colleague Handbook.
遵守酒店员工手册。
l Abide by Hotel Policies and Procedures.
遵守酒店政策和程序。
l Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication.
以职业的,积极地方式与部门和酒店员工建立起良好氛围以促进团队精神和有效的双向交流。
l Deal effectively with guests and workplace colleagues from a variety of cultures.
与不同文化背景的客人和同事有效沟通。
l Work effectively in a team.
在团队内有效工作。
l Prepare and maintain files, reports, letters, memos and other relevant business documentation.
准备和维护文档,报告,信函,备忘录和其它相关业务资料。
l Ensure all reporting and servicing deadlines are met in a timely basis.
保证所有报告和服务都按时完成。
l Carry out other tasks as directed by L&D Manager.
完成培训与发展经理交代的其它任务。
其他要求
- 国际联号工作经验:优先
- 国内管理公司经验:优先
- 语言要求:英语-良好
- 计算机能力:良好
举报该职位