饼房厨师长

DUTIES ANDRESPONSIBILITIES工作职责
· Based upon menu itemsales figures, review the profitability and popularity of dishes upon the menuand make changes where applicable (this function is be carried out inconjunction with the General Manager)
· 在菜单菜目销售数字的基础上，检查菜单上菜目的利润情况和受欢迎的程度，并在适当时做相应调整（与总经理共同履行此项职责）。
· One specializes inmany abilities, and through training and learning, you can also use yourexpertise in other positions.
· 一专多能，通过培训和学习在其它岗位上同样发挥自己的特长。
· To show realhospitality for everyone and colleagues and pay practice, humanizedcommunication, do have a valuable view of human nature.
· 做到为每一个个人和同事体现真正的待客之道并付出实践，人性化沟通，做到有一个有价值的人性观。
· Participate in thedrafting of concept ideas and menus for all special events and functions whileencouraging all staff to put forward their ideas and utilising them whereverpractical
· 参与为所有特别事件和活动起草的创意想法和菜单的工作，并鼓励所有员工提出自己的想法并尽量加以利用。
· Supervise the kitchen inthe preparation and presentation of all food items in accordance with thehotel’s food and beverage standards and standardised menu guidelines
· 监管厨房工作，按照酒店的餐饮标准和标准化菜单的规定对所有菜目进行制作和装饰。
· Monitor standards ofproduction to ensure quality
· 监督制作标准以确保质量。
· Supervise all aspects ofkitchen cleanliness and co-ordinate the effective utilisation of all kitchenattendant within the effective manning levels, ensuring that all kitchen areasare maintained in a hygienic condition at all times and ensuring adherence tohotel standards
· 监督酒店清洁情况，在人力配置合理水平范围内协调厨房人力利用工作，确保厨房卫生的保持工作达到酒店标准。
· Control of foodpurchasing levels in liaison with the Stores person
· 与库管人员一起控制食品采购水平。
· Control the drafting ofrosters, ensuring each area is effectively covered and within keeping of thehotel’s annual manning and payroll budgets. These guidelines to be provided bythe General Manager
· 管理排班表的起草工作，确保覆盖所有工作领域，却不超出酒店的年度人力配置和工资预算。总经理将负责制定指导方针。
· Maintain a soundknowledge of the hotel’s procedures for purchasing of food stocks, the controlof purchasing levels and ensuring all necessary measures are in place tomaintain budgeted food cost in all areas, while ensuring adequate food stocksand maintaining standards
· 熟知酒店食品存货的采购，管理采购水平的工作程序，确保采取一切必要手段来控制食品预算成本的各方面，同时确保充足的食品库存并维持标准。
· Under the direction ofthe Food and Beverage manager and with the stores department assist andmaintain with the continuous monitoring of all aspects pertaining to thecontrol of the hotel’s food cost
· 在餐饮部经理的指导下，与库存部门一起协助对所有与酒店食品管理相关的各个方面进行持续性的监控。
· Purchase all food itemsfrom the hotel’s one supplier list, this supplier list is generated by theStores person
· 按酒店的供应商名单购买所有食品，该名单由库存人员提供。
· Be actively involved inthe hotel’s Total Quality Management programme, having a sound knowledge andunderstanding of InterContinental Hotels TQM philosophies, ensuring itseffectiveness in the operation of the kitchen, encouraging all staff to play anactive role
· 积极参与酒店的完全质量管理活动，熟知并理解洲际酒店集团的完全质量管理理念，确保其在厨房工作中的有效性，鼓励所有员工发挥积极性。
· Ensure the higheststandards of personal presentation, hygiene and conduct in accordance with thehotel standards
· 依照酒店标准，确保个人形象、卫生和行为的最高标准。
· To organize and supervisethe training of kitchen staff, motivating all staff to increase skills in foodpreparation and kitchen management. Ensure all training given is accurately recorded and that all staff arereviewed and appraised within the necessary time frames as required by theHuman Resources Department
· 组织和监督厨房员工的培训，以增进食品制作和厨房管理的技巧。确保所有培训均得到准确记录，并且在必要的时间柜架内按照人力资源部的要求对所有员工进行检查和考核。
· Have a thorough knowledgeof the labour agreement and manage staff and rosters according to them
· 完整的了解劳动协定，管理员工并按员工意愿排班。
· Ensure the kitchen ismaintained to high hygiene standard at all times and safe food handlingpractices are followed
· 随时保证厨房卫生达到最高的标准，并遵守安全食品处理条例。
· Ensure all MAF and FSMS guidelines are achieved and maintained. Check monitoring procedures daily
· 确保遵守MAF和FSMS指导方针。每日检查监控程序。
· Ensure all equipment isproperly maintained and stored, with all breakage’s and breakdowns beingproperly reported and recorded
· 确保正确的保养和存储所有设备，正确报告和记录所有破损和故障设备。
· Be fully conversant withthe hotel’s fire, security and emergency procedures
· 准确记录事故，确保所有隐患均得到检查，以减少未来事故的发生。
· Accurately maintainaccident records, in turn ensuring all hazardous situations are reviewed tominimize the rise of future incidents
· 准确记录事故，确保所有隐患均得到检查，以减少未来事故的发生。
· To perform any otherduties so directed by the General Manager that affect the operation andprofitability of the kitchen and department
· Other reasonable Ad hoctasks assigned by supervisor
· 其他由主管分配的合理任务
· Pastry and BakeryProduction.
· 西点食品知识
· To assist Outlet Chef withthe planning of dessert menus and food promotions.
· 协助餐厅厨师长制定甜品菜单及食品节
· He informs the OutletChef immediately of bad products.
· 及时将变质食品拿出并通知餐厅厨师长
· To assist Outlet Chefwith the planning and design of new Pastry and Bakery kitchens and improvementschemes.
· 协助餐厅厨师长设计新的饼房计划并提出改进方案
· To discuss with the OutletChef on the choice of Pastry/Bakery
· 同餐厅厨师长共同讨论如何精选饼房设备
· One specializes in manyabilities, through training and learning, you can also use your expertise inother positions.
· 一专多能，通过培训和学习在其它岗位上同样发挥自己的特长。
· Having feedback fromtable each meal
· 每餐获取来自餐桌的反馈
· Tailormade dish forspecial occasion guests
· 为特殊场合客人呈现特制菜肴
· Observing &having preference offering before ask
· 观察且获取客人喜好并遇见客人需求
· Menu &ingrediencies sharing with guests for special ones
· 提供食物成分及菜单内容遇见并满足客人需要
· Addressing name atleast 2 times during whole transaction
· 整个服务流程中至少两次称呼客人姓名
· Creating WOW storiesin own way
· 以自己的方式为客人创造为之惊喜的故事
· Always willing tooffering lateral service according to operation needs
根据运作需要总是愿意主动提供协助