前厅部经理 Front Office Manager

Job Summary:
1. Responsible for all Front Office functions and staffs；
2. Take responsibility of Front Desk, Concierge, Drivers, Personal Host, Duty Manager, and Areas including Welcome Lobby, Arrival Lobby, Front Desk Area;
3. As a department head, directs and works with managers and associates to successfully execute all front office operations, including guest arrival and departure procedures;
4. Strives to continually improve guest and staff engagement and maximize the financial performance of the department.
Candidate Profile:
1. Luxury hotel Front Office leader experience preferred.
2. Familiar with office software.
3. Fluent in Mandarin & English.