Sales Manager 销售经理

Main responsibilities主要职责                                                
1.      Plans and manages sales calls according to Account Management procedures adhering with Pullman standards on an annual, monthly, weekly and daily basis.
以铂尔曼的标准通过客户管理程序规划和管理年度，月度，每周和每日销售拜访
2.      Handles all enquiries and leads from potential clients which involves meeting, site inspection, entertainment, negotiation and contract writing, attending promotional functions organized by the hotel.
处理所有潜在客户的咨询，包括会议，实地考察，娱乐项目，谈判和撰写合同，并参加推广活动和酒店组织的活动。
3.      Participates in sales activities by identifying potential customers whether from existing or new accounts, selling through tele-sales or sales calls and participating in hotel sales blitz to develop new business and follows up.
参加由现有的或新的潜在客户的销售活动，通过电话拜访和参加酒店的商业活动并跟进。
4.      Maintains good relations and solicits daily room night production of individual and groups business from the existing and new accounts in order to meet sales targets.
与现有的客户保持良好的关系并征求所有现有的个人，团队，会议每天晚上需要的房间数，以达到酒店的销售目标。
5.      Organizes VIP's arrivals, welcomes and provides them with assistance during their stay according to the Pullman Hotel standards and in order to meet guest satisfaction.
根据铂尔曼的标准，组织重要客户的到访，欢送和提供给予他们入住期间的任何帮助，以达到客户的满意。
6.      Plans, coordinates and supervises with the help of various departments that clients' specific requirements are adhered to ensure their satisfaction.
在各部门的协助下计划，协调与监督使务求客户的特殊要求得到帮助，以确保客户的满意。
7.      Keeps two-way communications between clients and hotel, ensuring clients are kept updated with latest development in hotel, and senior management are kept updated on changes in companies, market events, market trends, customer feedback on hotel and competitor activities.
保持与客户有相互的沟通联系，确保客户资料随时更新，高级管理在公司，市场事件，市场趋势，客户的反馈和竞争者的活动并保持随时的更新。
8.      Maintains updated records and call results, potentials, productivity, competitive information, rate history, etc. in Fidelio.
保持随时更新的记录和电话结果，潜在客户，生产率，竞争者资料和房价历史等。
9.      Produces daily & weekly productivity reports stating leads, tentative and confirmed bookings and lost business, and corrective actions taken.
制作每天和每周销售报告，并初步确认预定及生意损失，并采取纠正措施。
10.    Reporting sales activity and result in daily or weekly sales meeting.
参加每日或每周销售例会并汇报销售成果及提出建议
11.    Accomplishes a set of administrative duties such as attending meeting, handling correspondence related to designated accounts, writing monthly sales activities report, and other duties related to the job function. 
完成整套的行政职责例如，会议，处理相关的指定账户，每月的销售活动报告，和其他相关职能的其他职责。
                                                                   
  Education / Professional experience学历/专业经验                       
1.      College Degree in Hospitality or related field大专以上学历，1年以上五星级酒店销售工作经验
2.      Enthusiastic, 热情
3.      Spontaneous and empathic主动和耐心
4.      A high level of personal maturity is vital for this position具有相当的成熟度
5.      Good visual memory良好的记忆力
6.      At ease in a multi-cultural environment能适应多元化的环境
7.      Confident speaking skills沟通能力强