Major Responsibilities 主要职责:
To communicate with guests. Get to know and understand them and record preferences and information as required.
与客人沟通,了解他们的喜好,并予以记录。
Greet all clients with name recognition, a welcoming smile.
记住客人的名字,并热情主动欢迎客人。
Be fully knowledgeable of Spa treatments, services and products, able to advise guests as to the relevance and suitability of treatments according to the guest’s needs.
充分了解水疗护理、服务和产品,能够根据客人的需要,向客人提供建议。
To maintain a high standard of appearance and personal hygiene.
保持良好的仪容仪表和个人卫生。
Job Specification职位要求:
At least 1 years work experience at the same position in a five star hotel.
具备五星级酒店同等职位一年以上工作经验。
Good communication skills and service oriented.
具有良好的沟通能力和服务意识。
Fluent in English.
英语流利。
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