Server/Hostess 餐厅服务大使/领位

1、Maintain complete knowledge of restaurant capacity, layout, and operation hours.
完全了解餐厅的座位数 整体布局和营业时间
2、Knowledge on all F&B sold. (cooking method, ingredients, duration etc.)
完全了解餐饮部的产品（烹饪方法，配料，烹饪时间等）
3、Complete knowledge of correct maintenance and use of equipment.
完全掌握设施设备的保养维护与使用
4、Comply with all departmental policies/service procedures.
遵守各个部门的规章制度和服务流程
5、Complete opening & closing side duties as assigned.
完全掌握指定开档收挡的工作内容
6、Organize assigned station and ensure readiness prior to guest arrival.
客人就餐之前工作台应准备就绪
7、Review daily specials, sold out items throughout the shift.
了解全天的的每日特选和售罄的产品
8、Anticipate guests' needs, respond promptly and acknowledge all guests.
提前预知顾客的需求，及时回应客人
9、Be familiar with all services, local attractions to respond to guest inquiries.
应熟悉各种服务，能为客人提供当地特色的讯息
10、Complete all closing reports as assigned and leave duty after reporting to supervisor.
完成当天所有工作，下班应告知主管