客房服务员 ID-35620

Cleans and maintains guest rooms, guest corridors, and pantry according to set standards and procedures.
按照既定标准和工作程序，对客房、走廊和工作间进行清洁。
Replenishes guest supplies.
补充客用品。
Checks, replenishes and post charges of consumed mini bar items.
检查、补充、收取小酒吧物品的费用。
Ensures guest services specified by superiors and guests requests are promptly and courteously met.
及时、真诚的完成上级分派的工作和客人要求。
Reports damage or malfunction in hotel rooms to superior.
向上级汇报酒店客房内的损坏或故障情况。
Maintains equipment in proper state of cleanliness and repair.
保证设备的清洁和修缮。
Maintains a daily room check and Room Attendant report.
完成每日客房检查和服务员工作单。
Meets with superior and takes on daily assigned tasks.
与上级会面并承担每日分配的任务。
Reports and submits lost and found articles to superior immediately.
及时向上级汇报和上交客人遗失物品。
Reports guest complaints to superior immediately.
及时向上级汇报客人的投诉。
Reports unusual behavior/activities on floors to supervisor.
向上级汇报楼层里的反常行为和活动。
Records room status in allocated section accurately.
准确记录所负责区域的房态。
Reports room discrepancy.
报告差异房。
Protects guest and hotel assets and privacy.
保护客人及酒店的财产及隐私。
Attends meetings and training sessions as required.
按要求参加会议和培训活动。
Carry out valet services when required including delivery of linen or processing laundry orders.
如有需要，提供客衣服务的相关工作，包括递送布草、收取客衣等。