公区经理 PA Manager

Monitors Housekeeping personnel to ensure guests receive prompt and courteous service监督客房部工作人员，确保客人得到及时和礼貌的服务。Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention监督客房部工作人员，确保客房，特别是优悦会会员、熟客和其它贵宾的客房得到特别重视。Responsible for the cleanliness, orderliness, sanitary conditions and maintenance of all public area throughout the hotel under his / her jurisdiction.指导并负责整个酒店的清洁卫生维修保养，并使PA工作井然有序的运行Inspect daily all Executive Offices. Food and Beverage outlets / restaurants, conference rooms, banquet halls, public restrooms and toilets, back of the house offices, shopping arcade, lobby and other areas of responsibility. 每日对餐厅、大堂、会议室、宴会厅、客用卫生间后区办公室、更衣室等区域的清洁情况，更衣室进行检查。
Train staff on proper handing and use of equipment and cleaning supplies.培训员工正确使用清洁剂和正确使用机器设备。 Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required定期对所有客房区域进行视察，以确保家具、设施和设备按要求得到良好的清洁、修缮、保养和更换和整修。Remind all PA cleaners daily to practice safe work habits.督促并提醒所有PA员工安全工作。Record monthly, quarter, general cleaning schedules including carpet shampoo. 按照月度、季度、年度日常对清洁计划进行分类登记包括清洁地毯。Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary对所有直属下级的仪容仪表、守纪情况和工作效率进行评估。如有必要，可直接采取纠正措施。Follows up on progress of agenda items covered in regular meetings对日常会议上讨论的议程事项的进展程度进行跟进。Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests确保客房部工作人员熟悉酒店的各项内部设施，可以向客人提供各种协助。Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department坚持就影响客房部工作的各种问题向行政管家进行汇报 。Supervises outside contractors to ensure contractual compliance对外来承包商进行监督，以确保合同合规。Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc与行政管家一起管理例行清扫活动，包括春季大清扫等。Closely monitor progress and maintenance work orders 密切关注维修进展状况。Ensure all public area staff aware of hotel emergency, safety and pest control procedures. 确保所有PA员工熟知酒店的各种紧急应对措施，和安全工作措施包括虫害控制的程序。