西餐厅主管 Western Restaurant Supervisor

·
In the absence of a Manager, conducts
shift briefings to ensure hotel activities and operational requirements are
known
·
在经理缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。
·
Supervise outlet service，Continuously maintain service standards and procedures.
·
监督餐厅的服务接待工作，不断维护服务标准和流程。
·
inventory and special material management
·
盘点及专项物资管理
·
Endeavour to resolve all complaints
during shift and logs all complaints in log book for further follow up
·
在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。
·
Supervise cash handling and banking procedures
·
监督现金的处理和存放程序。
·
Prepare daily banking and cash flow
reports
·
编制每日存款和流动资金报告。
·
Establish and instruct staff in cash
security procedures
·
制定并指导员工执行现金安全制度。
·
Deal with irregular payments
·
处理异常的付款情况。
·
Supervise the maintenance of service
equipment
·
监督服务设备的维护保养。
·
Monitor standards of guest facilities
and services
·
监督客用设施和服务的标准。
·
Control stock and monitor security
procedures
·
控制存货和监督保安成序。
·
Assist with menu and wine list
creation
·
协助菜单和酒水单的设计工作。
·
Works with Superior on manpower
planning and management needs
·
和上级领导一起进行人力规划和管理需求。
·
Works with Superior in the preparation
and management of the Department’s budget
和上级领导一起编制和管理部门预算。