中餐厅经理 Chinese Restaurant Mgr.

Ensure proper coordination with kitchen and bar on daily or monthly specials and promotions: possesses sound knowledge of food & beverage, up selling and availability of menu items.
Performs all duties as assigned by management.
Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labor potential; Plans work assignments based on room occupancy forecast, Event orders and VIP list. Adjust schedules to meet emergencies, coordinates with other managers regarding emergency staffing.
Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
Attends to guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.
Be familiar with changes and trends in the competition and the market place.
与厨房及酒吧协调好每天及每月的推荐菜及酒水，熟练掌握本部的菜肴及酒水菜单上的内容。
及时完成酒店管理层所布置的所有工作。
负责员工的工作安排及工资成本，以确保足够的人员完成工作，有效的利用现有的劳动力。根据预测、宴会预定及重要客人的人数来安排工作。如遇到紧急情况，要做好相应地改动，并与其它经理协调好工作。
做好销售，客人投诉、解决办法及相关人员、设备的记录。
关注客人对饭菜及服务的投诉、要求和需求，并立即采取有效措施。
熟悉市场及竞争的趋向及变化。